Shipping policy
Thank you for shopping with Pinches Hoodies.
All of our items are made to order, and we work hard to get your order out as quickly as possible.
Processing Time
Orders are typically processed and shipped within:
- 2 to 5 business days for United States orders
- 4 to 10 business days for international orders
Please note that processing times may be slightly longer during holidays, sales, or high-volume periods.
Shipping & Delivery
Once your order ships, you will receive a tracking number by email.
Estimated delivery times may vary depending on:
- Your location
- Carrier delays
- Weather conditions
- Customs processing for international orders
International Orders
International customers may be responsible for customs fees, import duties, or taxes required by their country.
Incorrect Addresses
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost, please contact us within 7 days of delivery (or expected delivery date) so we can help resolve the issue.
Contact
For shipping questions or support, contact: